Upgrading a Netgear Wireless Router Instructions

Prerequisites:

• AT&T DSL
• Wireless Netgear Router

 I recently upgraded my netgear G router to N. I didnt have the install CD, but you dont really need it. Below are the step by step instructions.

1. Find out what your AT&T DSL username is. It is the email address that they created for you when you set up the DSL account. (e.g. bob@att.net)
2. Find out what your AT&T DSL password is. It is different from your AT&T email password. If you dont know it, call AT&T support.
3. If you filter by MAC address, take a screenshot, print out, or pdf the page of MAC addresses. PDF is the best option as you can copy and paste the MAC addresses later.
4. Turn off the DSL modem, router, and computer.
5. Replace router with the new one.
6. Turn on Modem and wait about 2 minutes until the DSL light is on.
7. Turn on router.
8. Turn on computer.
9. Open your browser and go to routerlogin.net.
10. Login with the default username and password which is usually "admin" and "password".
11. Under Basic Settings, enter the AT&T DSL username and password gathered from steps 1 and 2.
12. Upgrade the firmware under Router Upgrade.
13. If you use OpenDNS, under Basic Settings, specify the primary DNS ip to 208.67.222.222 and the secondary ip to 208.67.220.220.
14. The final step is to secure your wireless network.

My Raptor Hard Drive died

Original Post Date: 3/5/09

I turned off my computer when I left for vacation. When I got back a week later, my computer wouldnt boot Windows XP. I opened up the case and I heard the infamous clicking sound that came from my Western Digital Raptor X hard drive. Definitely not a healthy sound, but at least I knew for sure that it was just the hard drive which should be fairly easy to replace.

Did I lose all of my data? No way. I had my "flawless" back up plan in place. Remember that I have 2 hard drives. I use the Raptor hard drive to hold just my Windows XP operating system. My 2nd hard drive has all my real data on it. So basically, I just lost all of my software applications and would just to have to reinstall them all over again. But wait...no I dont need to do that because I have kept a back up image of my Raptor drive. An image is like taking a snapshot of your current computer settings and applications. So all I need to do is restore the image and Im up and running again like nothing happened. So I had thought. More on this later.

I purchased the Raptor drive on 4/17/2007 (thank you gmail for keeping a record of all my purchases), so I was quite surprised that it only lasted under 2 years. Coincidentally, my brother's Raptor drive died recently as well and his Raptor was only a year old. Fortunately, there is a 5 year warranty on these drives.

To get the hard drive replaced, WD gave me 2 options. The website stated that they can immediately send me a replacement hard drive first, and then I can send in the broken hard drive afterwards. The only catch was that they required my credit card information and that they would charge me for the full retail price of the drive if they did not receive the broken one within 30 days. That sounded fair to me. The other option would have me send my broken drive first and once they received it, they would send me my replacement drive. Of course, I chose the 1st option because it was faster even though it still took about a week to get it.

I received the new hard drive and restored the image using Acronis True Image 11 which is a highly rated and very popular imaging software application. Wohooo...it worked! I didnt have to reinstall the 50 software applications I had. Wait a second...why did my computer just reboot all of a sudden? It turns out that the image was unstable and my computer kept rebooting by itself every so often. Unstable image!? Are you kidding me? Geez, after all that work and excitement of maintaining a backed up image. Maybe its because I had over 50 applications installed but that really shouldnt matter. That really chaps my hide.

The Bottom Line:

1. WD Raptor X drives dont last very long, so be prepared to have it replaced more often than you think. But man they are fast!
2. Even though Acronis True Image failed me this time, I will still maintain a backup image and be confident (or hopeful) that it will work the next time.
3. I dont use Carbonite to back up anything on my primary drive because all of my data is stored on my secondary drive. But the one set of data that my wife kindly reminded me about are the fonts. The fonts live in the Windows/Fonts folder and therefore it seems that Im unable to configure Carbonite to back up those files. I guess Carbonite cant touch Windows system files for obvious reasons. In any case, I was luckily able to retrieve my fonts directly from the image. And now I back them up on my secondary drive.

10/17/10 Update:So my hard drive crashed again. This time the replacement drive WD gave me only lasted about a year, but luckily, I am still under warranty. This time I was able to successfully restore using the backup image I made a couple of months ago. It only took about 20 minutes! But I also learned to keep a recovery boot disc in handy. Using the Acronis True Image installation cd worked for me. However, if you dont have the install disc, make sure you create your own recovery boot disc using the software. The reason for having a boot disc is so that you can restore your backup image directly from boot up. Otherwise, you would have to reinstall Windows, reinstall the imaging software, then restore the backup image.

PLEASE NOTE: If you are using an imaging software and Carbonite, you will have to disable Carbonite BEFORE taking the drive's image. If you dont perform this step, then Carbonite may not work anymore when you restore the image. Carbonite did not work after my image restore. Booo!

This will be my 3rd hard drive within the 5 year warranty. Let's hope this will be the last one for a while.
Hard Drive Replacement dates
1. 4/17/07
2. 2/12/09
3. 10/14/10

A Guide on How to Get Rid of Spyware

Some things to keep in mind before starting. Disclaimer.

• Reboots galore - you will probably need to reboot at least 5 times if not more.
• Backup - You should already have a back up of all of your files just in case as your system might get to an inoperable state. Always hope for the best but prepare for the worst.
• Time - At least 2 hours, but it all depends on how badly infected you are.
• Newbie - If you are a newbie when it comes to computers, you really shouldnt be doing following these steps. I'd recommend having someone more computer savvy doing it for you.

1. Clean out your system
The first thing you need to do is to try to clean up your system. This will help you get rid of all the unnecessary garbage on your computer. CCleaner is very safe as by default it only cleans up files that you really dont need like temporary browser or system files that are harmless to remove.

2. Uninstall
You most likely have some bad software recently installed on your computer. Check the 2 places. Click on Start-->Programs then you will find the most recent applications installed on the bottom of the list. Look for unfamiliar items. The next place is to go to the Control panel-->Add/Remove Programs. Review the list of applications and see which ones may be unfamiliar to you as well. After compiling a list of unfamiliar or strange items, use Revo Uninstaller to uninstall those applications. Revo Uninstaller will completely remove all traces of the program.

3. Control your startup
Windows has a list of items to launch or auto start when Windows starts say from after a reboot or turning on your computer. Spyware is notorius for adding unwanted items there. So even if you remove spyware by using antispyware programs, you can easily get infected all over again after a reboot. Use Quick Startup to view and remove any unwanted items. Pay close attention to the items that have a strong red rating. Keep in mind that these ratings come from other users who have had the same program start up. They also provide viewable comments that specify why they gave that rating and tell you why you do or do not need it. Be careful not to remove a program that is necessary for Windows to start up. Also, if you are not sure, you can always google the item to see if its safe to remove or not.

4. Install Microsoft Security Essentials
Install Microsoft Security Essentials and then perform a scan to get rid of the bad stuff. Continue to use MSE as it will actively monitor your system for threats. More Info

5. System Restore
If none of the above seems to work, you can try to think back to the last time when you felt that your computer was stable and normal. Then you can system restore back to that point. More Info

6. Start Fresh
As a last resort and a 100% method to get rid of any virus or spyware is to reformat your hard drive and reinstall Windows.

The 10 commandments of Safe Computing

This is probably one of my most important blog entries as I have consolidated all of my computer security tips into a single post. Please take the time to read through it all as it has valuable information that will help to prevent any harm to you and your computer.

1. Thou shall not visit any unwholesome websites.
Gambling, Porn, and Illegal sites are such a few examples. If you ignore this commandment alone, then there really is no use following the rest of the commandments as infection is almost inevitable. Visiting these sites is like strolling through the ghetto and hoping that nothing bad will happen to you. In other words, you are asking for it. I hate to break it to you but most of the Internet is not safe. And even sites that ought to be safe might not be because they themselves might have been unknowlingly compromised or hacked by some bad guys. Nowadays, your computer can get infected by merely visiting a site versus downloading and installing a malicious program.

2. Thou shall not click on pop ups.
Im sure you are familiar with those annoying pop up ads as they seem to pop up everywhere. Some pop ups are really sneaky and evil. There are pop ups that tell you that your computer is infected and you have to click on them to perform an emergency scan to get rid of it. You then proceed to install a software program that is more often than not a spyware program. No matter how convincing they are, do not click on them.

3. Thou shall not click on links...
in emails, IM clients or URL shorteners. (ie. Tinyurl.com)You have to be 100% sure that the link is legit and safe. Most people think that if the link is from someone you know, then you can assume that it will be safe to open. WRONG. The problem is that your friends computer could be infected with viruses. These viruses can use your computer to automatically send out harmful emails to everyone in your address book. Even the buddies on your instant messenger program can unknowingly send you instant messages that say "hey, check this out!" accompanied by a harmful link. And im sure you've seen urls created by url shorteners (ie tinyurl.com/adwtud) in which you have absolutely no idea where they will direct you to. Emails in html format might display the url address but dont be fooled. Just because it spells out the full url, it doesnt necessarily mean that you will visit that site by clicking on that link. However if you hover over the link, you will be able to see the true url address in the status bar located on the bottom left hand corner. If you dont see a status bar, make sure to enable it in the browser. Next try to examine the "true" url displayed in the status bar. Does it look fishy? Why doesnt it match the address displayed in the email? Why does it display an address that does not look familiar to me? Why does it contain a website that is familiar to me but has a bunch of unecessary characters preceding it?

4. Thou shall not open attachments.
This is probably the oldest trick in the book. If you fall for this one then shame on you. If you want to open an attachment from someone make sure that its one that you are expecting instead of receiving one out of the blue one day. In gmail, you can preview most files within the browser. So if you are not sure what the attachment is then previewing the contents would be a safe way to see whats inside. You can also use an antivirus program to scan the attachment before opening. Lastly, you should never open a file with a .exe extension. There arent too many cases whereby someone would send you a .exe file as an attachment.

5. Thou shall not commit a typo.
Be very careful as there are domain names out there dedicated to catch you. They take advantage of the most common mispellings. Most of these dummy sites take advantage of all the hits they get by putting up advertising that may be related to the correctly spelled website. For example, just imagine how many hits amazan.com (note the mispelling) gets if amazon.com get millions of hits per day. But there also can be malicious sites set up whereby you might get infected with a virus or spyware merely by visiting the site. All because you made a typo.So what can you do to prevent this? For one thing you can use open dns which filters out a large portion of bad sites from there database. Click here for more info. Another thing you can do is install a browser plugin which will help prevent you from visiting bad sites. Lastly, instead of typing the url directly, just type it into the google search engine. Google does a pretty good job of knowing which site you want to visit. And it will offer appropriate (Did you mean?) suggestions, if you happen to mispell a websites name.

6. Thou shall keep your software updated.
ie. Windows, Web browsers, Flash player, Acrobat Reader, etc. Make sure you enable the Windows automatic updates so you dont have to always remember to update Windows and Internet Explorer. Firefox auto downloads the update in the background when you are using it. You can tell because it will ask you if you want to update Firefox when you launch it. Flash player has its own standalone upgrader and should prompt you automatically when an upgrade is available. Acrobat Reader uses the general Adobe upgrader which is used for all Adobe products. No matter how annoying and obtrusive these upgraders are, just remember to let it do its thing. There is a software program that manages all software updates on your system, but I forgot what its called and never used it before.

7. Thou shall use wireless security.
Always use the highest encryption possible (ie. WPA2) in your wireless router settings along with a password Never leave your wireless network open. Leaving your wireless network unsecured is like leaving the front door of your house open. Anyone willing can easily get access to all of your files. Also, remember to change your default router password. More info

8. Thou shall not memorize passwords.
Use a password manager. Dont store your passwords in some text or Word file on your computer as anyone can easily steal them.Dont create unsecure passwords.Dont use the same password for all of your sites. More Info

9. Thou shall turn off your computer.
If your computer is off (ie. Standby, Hibernate, Shutdown), then it is essentially unplugged from the Internet. Therefore, it would be impossible to get infected or hacked. More info

10. Thou shall use a antispyware/antivirus software.
You might be wondering why I placed this commandment last. Most people use this as their first line of defense, however it should really be your last. I highly recommend Microsoft Security Essentials.

System Restore

If your computer ever gets into a bad state, the first thing you should do is find out how it got into that state. What was the most recent change to your system? Did you install a new piece of software? Did you change some system settings? After identifying the cause, try to revert the change (ie. uninstall the program).

If all else fails, dont fret. You can use the handy dandy built in System Restore where you will be able to restore your computer to a previous working state. Go to Start-->Accessories-->System Tools-->System Restore and follow the simple wizard. Your system will be reverted to an earlier state but dont worry; your files and documents will not.

Another good time to use system restore is when get infected by viruses or spyware. Instead of spending countless hours trying to get rid of them, just use System Restore.

Bottom Line
Try to do some initial investigation at first so you can avoid troubles in the future. But if all else fails, try using system restore.

Put Your Computer to Sleep

Do you leave your desktop computer ON all day and night? Or do you shutdown your computer everytime you are finished using it?

You should consider using Windows "standby" (sleep) mode instead. Here are some advantages:

1. Save Electricity - Why waste all that energy when you arent using your computer? When you use standby mode, it barely uses any electricity whatsoever.
   
   
2. Safer - When you leave your computer ON all day, that means your computer is online all the time. Therefore, your computer can be susceptible to malware or virus attacks. Whereas when your computer is on standby, your computer is essentially sleeping and not accessible or seen from the outside.
   
   
3. Faster bootup - If you shutdown your computer, you'll have to wait at least a minute or two for your computer to boot up. Whereas it only takes seconds when booting up from standby.
   


4. Easy - You can have your computer go on standby mode automatically after a certain period of time of it being idle, so you dont have to do anything. When you are done using the computer, just leave. To wake up your computer from standby mode, you just need to move the mouse or press a key on the keyboard. No need to bend down and reach for the power button all the time. To enable this option go to Control Panel --> Power Options.

If your computer doesnt seem to go to standby mode automatically, there is probably something running on your computer that is preventing it to do so. Its difficult to know what it is, but you can try closing all of your browsers and any other open applications. If that still doesnt work, then you might have some programs running in the background in which you'll need to disable or uninstall. You can also try a nifty program called "Close All Windows". With one click it will close all of your open programs. It will be the same as if you clicked the close button (x) on the top right corner of all open programs. But dont worry, if you have an open program that has unsaved work (ie. MS Word), it will still prompt you to save your work. In otherwords, it will not perform a "force quit" of your programs.

Bottom Line
Make sure that if you do use Standby (or Hibernate), remember to always save your work! Never leave unsaved documents or projects open no matter what. Other than that, using Standby should be a no-brainer.

How to maintain your computer

Like a car, your computer needs routine maintenance. I highly recommend performing the following 3 steps on a quarterly basis. Not only will this increase the longevity of your computer but will also make your computer healthier and faster.

1. Ccleaner - Clean up temporary and unecessary files.

2. Quick startup - Clean out unwanted applications that automatically start when you startup your computer.

3. Auslogics Disk Defrag - Reorganize and optimize your hard drive. If you are too lazy to install this program, you can use the Windows default Disk Defragmenter. Start-->Programs-->Accessories-->System Tools

You can also find these programs in the Free Downloads section on my site located on the right hand side.

Wireless printing

Interested in getting one of those wireless printers so that you can print wirelessly? Why bother when you can do exactly that right now? Assuming of course you have a desktop computer, a laptop and a wireless router. For those of you who have set up wireless file sharing with the instructions from my previous post, then you should have no problems at all, although it is not a requirement.

1. On your desktop PC, go to Start--> Settings--> Printers.



2. Right click on your printer and select Sharing.



3. Click the "Share this Printer" radio button.



4. Enter a share name. ie. epsoncx8400



5. On your laptop with wifi, go to Start-->Settings-->Printer and double click on Add a printer.



6. You can either search for the printer on the network or you can just "Connect to this printer" by specifying the printer share name ie. \\yourdesktopname\epsoncx8400
   Replace "yourdesktopname" with your desktop's computer name. If you dont know what that is, right click on "My Computer" icon and select properties. Click here for some helpful screenshots.

Thats it. When you print from your laptop make sure you choose to print from this shared printer or set it as the default printer. Lastly, the only caveat with this solution is that you must have your desktop machine powered on when you print from your laptop.

Wireless File Sharing

Ever want to transfer files wirelessly from your desktop to your laptop or vice versa? Let me show you how its done.

Most likely your home network has a desktop, laptop, and a wireless router. Your desktop is hard wired into the router and your laptop is wirelessly connected to the router.

Instructions:

1. On the desktop computer, choose a folder that you want to share. If you want, you can choose to share your entire C: drive, but I would not recommend doing so. In any case, for this example lets just share your "My Documents" folder.
   


2. Right click on the My Documents folder and select Properties.
   


3. Select the Sharing tab and look under the Network sharing and security.
   


4. It might tell you to go through some wizard, but just try to enable the sharing without going through any wizards.
   


5. Check "Share this folder on the network" and "Allow network users to change my files" boxes. If you check the 2nd box of allowing network users to change my files, you must be very careful. By checking this option, you will be able to change, move, or delete files on your desktop computer from your laptop. If you delete files located on your desktop from your laptop, there could be no way of recovering these files.
   


6. In the Share name field, type in something descriptive like "my documents on my dell desktop", then press ok. Thats it for the desktop computer.
   


7. On the laptop, go to Start button then Run. Type in "\\yourcomputername". In otherwords, replace yourcomputername with the actual name of your desktop computer. You can find what your computer name is by right clicking on My Computer and selecting properties. So for example if your desktop computer name is called "dell510" then you would type "\\dell510".
   


8. A window should pop up and you should see the shared folder. That it! Now you can move files back and forth. Or even open up and change files located on your desktop with your laptop. All wirelessly!

Secure Password Management

So how do you manage all of your passwords? Do you write them down on a post it note? Memorize them? Store them on your computer?

Here's a better question. How secure are your passwords? Do they contain words in a dictionary? Do they contain a mixture of numbers and letters and symbols?

Im afraid to say it, but Im willing to bet that none of you securely manage your passwords. But dont fret as I will show you how. But before that, here are some password tips.

1. Passwords should not be a word in the dictionary.


2. Passwords should use a random mixture of lowercase and uppercase letters plus numbers plus symbols. ie. Ws4d!y1d#


3. Use a password manager to manage your passwords.


4. Do not enter passwords on unsecure public computers. For example, I wouldnt dare to check my online banking balance at the library.


5. Make sure your browsers are up to date with the most recent patches and updates.


6. Dont use the same password across different accounts.


7. Do not use browsers to store your passwords.


8. Do not write down your passwords on paper.


9. Do not store passwords in a Word or text file.


10. If you memorized all of your passwords, then most likely they are not that secure.
    

Here's how I do it which was taken from this Lifehacker article using Keepass to manage my passwords and Dropbox to sync my passwords across multiple computers. Basically it goes down like this. I store all of my passwords and account info in Keepass. Keepass will not only encrypt my data, but will only open my list of passwords with a master password(in which I initially set). Therefore, I only need to memorize 1 password to unlock all of my passwords. I store my Keepass password file in a Dropbox folder. This special folder gets synced to all Dropbox folders that I install on any other computer. For example, if I add a new password to Keepass on my home computer, Dropbox will automatically detect the change and perform a sync to my other Dropbox folder on my work computer. That means not matter which computer I am currently on, I will always have my most recent passwords available to me. The only caveat is that I must have both Keepass and Dropbox installed on each computer.

The Bottom Line
You might say thats a bit troublesome and probably not worth the hassle. I agree, its a bit inconvenient. But did you know that there are bad guys out there who's full time job is to steal your information? How many of you had your identity stolen or even had credit card/banking information fall into the wrong hands?

Usually, there is an inverse relationship between security and convenience. The more you want to secure something, the more inconvenient it will be to access it. So the question is how important is your personal information to you? Are you willing to take that risk?

My laptop caught on fire

No, that is not my laptop. But my laptop did catch on fire a couple of months ago. I was too embarrassed and shocked to tell anyone about it because I couldnt figure out how or why it happened. Until now...

One day, I unplugged my laptop to surf outside in the living room. I noticed some smoke coming from the side vent of my laptop. As I looked closer, I saw a glow of orange. As I looked into the vent, I saw a small flame! I immediately ran outside and blew the flame out.

I thought at first it was a defective laptop. But as I searched online, I couldnt find reports of the same issue on my Dell XPS m1330. Not to mention this laptop is high end line of Dell's laptops. Luckily it was under warranty so I got a new replacement. In any case, I was mad because it could have burned down my entire house.

Last week, I was in my study surfing the Internet on my desktop. When all of a sudden my laptop which was charging, all of a sudden started up by itself. My laptops are always set to hibernate, when I close the laptop lid. So it was a true surprise that something was waking up my computer from hibernate as this should never happen...so I thought. It turns out that I had set my Windows Update to automatically download/install updates on Monday's at 10pm which was the cause of my computer waking up from hibernate. I can imagine it waking up my computer from sleep, but not hibernate.

So it turns out Microsoft is at big fault for this one. First of all, a computer should never wake up from hibernate by itself. I dont care what kind of important Windows updates are needed. Secondly, if you are going to force my computer to wake up, you better make darn sure that you can put it back into hibernate after you are done. And thats exactly what happened to my laptop. Windows update woke up Vista to auto install updates. But after doing so, it failed to put it back into hibernate and probably kept trying for hours which caused the CPU to get hot and intense. I've seen this behavior with my work laptop before. My work computer is set to sleep when I close the laptop lid. Sometimes, I close it and put it in my laptop bag. When I get home, I find that my laptop extremely hot because it failed to sleep.

Bottom Line:
If you have Vista on your laptop and use hibernate or sleep and have it plugged into a power source, make sure you do not use the 'Install updates automatically' setting for Windows Update. Otherwise, you can burn your entire house down.

Source

Windows Automatic Restart

Dear Microsoft,

I understand that there are many security issues with Windows. I understand that because of the security issues, you have auto installed the necessary patches to plug up those security holes. I understand that in order for those patches to take effect, it requires Windows to restart.

But please, please dont force an automatic Windows restart without my permission. Please dont give me a 5 minute countdown every 5 minutes. Sometimes, I need to go to the bathroom for 5 minutes and I dont want all of my open programs to end abruptly. I have already allowed you to download and install the updates automatically and whenever you want, so what more do you want from me? Nevermind, go ahead! Take control of my computer. Install whatever you want. Reboot my computer whenever you want. I dont care anymore. You use it.

But at least consider this. How about putting a tiny button on the 5 minute countdown dialog box that says, "Do not restart and do not remind me anymore. I solemnly swear that I will restart my computer the next chance I get".

Your extremely annoyed user,
Roger

Web 4.0

Here is my prediction of the Internet in the future.

Internet Software (Web 2.0)



Today we are seeing a huge growth in rich internet applications. The web no longer consists of pages for just viewing. Instead, we are seeing pages that interact with the user, communicate with other services, and process information. So I call it, "Internet Software". Many businesses are creating and selling Internet Software instead of the traditional shrink wrapped software that you install on a home computer. For example, Microsoft creates software such as Word, Excel, and Powerpoint. But Google has created an almost identical set of software on the web called Google Docs. Why is software moving to the web?

1. Inexpensive - No manufacturing or shipping costs. Hosting/traffic fees are insignifcant.
   


2. Easy Upgrades/Fixes - Updating Internet Software can be quick and easy. For example, let's say there is a huge security bug in the product. For Internet Software, you just have to perform the fix to the 1 application. As soon as that is done, the millions of people who use the application will be instantly using the fixed version . For shrink wrapped software, millions of customers would have take the initiative and seek (download) out the fix (patch). And we all know how often companies try to force those updates onto us with their annoying updaters that secretly run in the background of our computers.
   


3. Reach - Practically anyone can use Internet Software regardless of OS or platform.
   

The line between Internet Software and boxed software is starting to blur. We see plenty of sites that allow you to edit video, edit images, play music, do your taxes, manage your finances, play games, and the list goes on. So I dare you readers to try to answer this one question, "Can you name something that you can do on your local computer that you cannot do using a particular website?"


Bye Bye Computers
Say goodbye to computers as they will be replaced by "terminals". I can envision just a thin touchscreen LCD display. That's it. All it does is connect to the Internet wirelessly. And of course, there will be other portable terminals as well ie. cell phone, tablets, etc. I wanted to point out that these "windows" to the Internet will not need much processing power whatsoever. They just need to be capable of displaying the Internet. So where does all of the processing and heavy lifting take place? The Cloud of course.


The Cloud


Remember Internet Software? So all software will be running on the Internet by now. All processing will be performed and handled by the Internet servers. So what else does that mean? That means that you wont be spending your money on a computer with the latest Intel CPU processor chip along with gigs of RAM and a high end graphics card. Instead, you will be purchasing to rent/own an Internet computer (dedicated or shared) that will process all of your Internet Software applications. So the more you spend, the faster processing speed you will get or the more server space to store files/information or the more Internet Software applications you get. So just think of it like buying a computer that is not physically placed at your home, but instead exists somewhere in Internet Cloud. Your terminal will be able to connect to your Internet computer so that you'll be able to perform or execute commands.

A good example of the Cloud is Apple's MobileMe. With this online service, you can store and manage your contacts, calendars, email, and files in one central place. After you set everything up, it can automatically synchronize with any of your devices such as your PC, Mac, or iPhone. So the Cloud stores everything and pushes the information to your devices. The concept of the Cloud pushing information to your device is a very important concept. All the work is done via the Cloud instead of your device. Your device just acts like a receiver.


Terminals
We are already seeing the trend today from the largest manufacturers like Apple, Dell, and Lenovo. They are creating mini laptops aka. "netbooks" and computers which dont have much horsepower but good enough to surf the internet on the go.

Dell Inspiron Mini 9





Lenovo Idea S10




Apple MacBook Air




Dell Studio Hybrid



Mac Mini



Apple iPhone

Free Tech Support Part 2

Do you have questions about computers, software, networking, or the Internet? Any current problems or issues? Need recommendations? Let me help. You can ask a question by posting a comment to this post. Try to be as specific as possible. The more details the better. Ask away!

ANSWERED 5/7/08

Question:
John asked, "I formatted my computer because it was slow (going to 100% CPU usage constantly for no reason), sometimes everything would just freeze. After formatting, the computer seemed ok for a bit but then started being slow again. I just had 2 1-gigabytes of RAM put in, replacing the 2 512s I had. It SEEMS to be faster but when I start Windows, the sound is distorted like it's struggling. A diagnosis done by Best Buy confirmed everything is ok and working. Even with 2 gigabytes, it is still slow. I have a 1.73 ghz Pentium M running on Windows XP with 60 gigabytes hard disk My question is: is it possible my hard drive might need to be replaced?To be more specific, my computer is the Sony Vaio FS980"

Answer:
Thank you John for including all of the details. The details you provided makes it easier to diagnose the problem. First of all, I guess you bought your Sony laptop before reading my post about how Sony products suck. In any case, if you do a clean install of Windows XP and you are still experiencing the same issues that is not a good sign because it looks to me like a hardware problem. But before we go on, are you sure that after the clean install of Windows XP, you didnt install anything else? I just want to eliminate the fact that maybe some software programs you are installing are causing the issue. So if its a laptop hardware issue, I would say that it's either the memory (RAM) or the hard drive. You said that you changed out the memory, so that eliminates that. So it might well be the hard drive. But before you go and throw more money at it, Im not sure if its really worth it. You took it over to best buy and had them check it out. You bought 2GB of laptop memory, which aint cheap. And next you might "try" to fix it by replacing the hard drive? Here is my advice:

1. Try Googling and see if anyone else is having similar issues.
2. Call Sony support to see if they have anything useful to say.
3. You can try installing some programs that specifically test out the different parts of the computer (ie. Memory, Video Card, Hard Drive) to figure out which part is having problems.
4. You can try swapping out parts, but that might be difficult and expensive.
5. Sell your laptop.
6. Get a Dell laptop instead. I can help you find one :)
   

Remote control a PC anytime...anywhere

Sometimes, I need to troubleshoot my parents computer when something goes wrong. The best way to do that is to remotely control the computer. Im going to show you the most effective way to remote control another PC for free. Keep in mind that this method is only for circumstances in which you would like take total control and have instant access to the host computer whenever and wherever you want.

Requirements:

1. Both computers need to be connected to the Internet...duh.


2. DSL or higher internet connection

Instructions:

Host PC (computer you wish to control)

1. Sign up for a free no-ip.com account



2. Click Add under Hosts/Redirects.



3. Enter a hostname and choose any domain name. For example, mydadscomputer.no-ip.org.
   Choose something easy to remember as this will be part of your login.



4. Install the Dynamic Update Client.
   This software ensures that the host computer ip address is always current and updated for the mydadscomputer.no-ip.org host.



5. Install VNC (free edition). During install, choose the server version.
   Run VNC and in the options, specify a password.
   
6. Turn off Windows Firewall in the Control Panel.



7. That's it. Both the Dynamic Update Client and the VNC server should automatically run in the background from now on.

Controller PC

1. Install VNC (free edition). During install, choose the client only version.



2. Launch VNC.



3. Enter "mydadscomputer.no-ip.org" for the server name and the password that you set in step 5 above.

Voila! Now I can control my dads computer wherever and whenever I want with a click of a button. My dad doesnt even need to be at the computer when I take control as long as the computer is on.

Now you might ask, why not just use something like crossloop to remote control another persons computer. The big difference is that I wanted full control of the host computer without having to call my dad every time I wanted to do so. With crossloop and most other remote controlling software, there has to be physically someone sitting at the host computer.

Free Tech Support Question #1

Do you have questions about computers, software, networking, or the Internet?
Any problems or issues? Want some recommendations?

Let me see if I can help. Depending on how many responses I get, Ill choose one to answer.
You can ask a question by posting a comment to this posting. Try to be as SPECIFIC as possible. Ask away!

ANSWERED!
Since I only received 2 questions and they are quite similar I will answer them both.

Question #1:
John said...
How do I tell if any of my picture files has a virus in it? My computer is slow starting up but I didn't install programs to start immediately at boot-up. I notice that when I format my computer, it's fast again, but once I install the pictures it becomes slow.

Answer:
"How do I tell if any of my picture files has a virus in it?"
- Its hard to know if you've been infected with a virus unless something actually goes wrong with your computer. In otherwords, you could have a virus on your computer now and you wouldnt even know it. My suggestion is to install antivirus software and perform a scan. The scan will tell you whether or not you have been infected with a virus. I have listed 3 free and good antivirus software in a previous post - http://www.rogerchew.com/2007/04/my-favorite-free-software.htm

"My computer is slow starting up but I didn't install programs to start immediately at boot-up."
- Now let's not jump to conclusions about your computer being slow to boot up and having viruses. They could be totally separate issues. You might have thought that you didnt install programs to start immediately at startup, but think again. Many software programs have tiny little helper programs that run at start up. Quicktime, Real Player, iTunes, HP printer software are to name a few. I have some tips for getting rid of programs that run at startup but Ill save that for another post.

"I notice that when I format my computer, it's fast again, but once I install the pictures it becomes slow."
- Formatting your computer is of course last resort and probably will fix 99% of your problems. You dont install pictures. I think you meant that you download pictures on your computer hard drive. Having many pictures should not slow down your computer much. The only way it would slow it down is if you had so many pictures that it takes up most of the space on your hard drive. If you start getting warnings that you are running out of hard disk space, then you probably have too many pictures on the drive. The hard drive needs a good amount of free space. The more free space that you have, the better your hard drive will perform.

Question #2
Janine said...
My computer has picked up several viruses recently, and I've cleaned them off using various software programs. The pop-ups have stopped now, but how do I know that all the viruses are gone and not embedded somewhere else? Would you recommend that I reformat the entire hard drive to be safe?

Answer:
Let's not get confused between viruses and spyware. Usually, pop ups are most likely caused by spyware. Its much easier to get infected by spyware than viruses. For viruses, you pretty much have to do something intentional like open up some .exe attachment from your email. Spyware is a different story. You can get spyware from just visiting a bad web page. In some occasions, you can have both viruses and spyware. In otherwords, you can have viruses that install more spyware on your computer and vice versa. In any case, you should install the antivirus software to scan for viruses and install antispyware software to scan for spyware. I've listed recommendations of free software on both of these in my link above. I highly recommend Spy Sweeper for removing spyware as well as protecting your computer. Its not free (annual subscription fee), but if you are always having spyware issues, its well worth it. Again, reformatting your computer is the last resort. If you have thoroughly scanned your computers with all the software I recommended and nothing is found, then I wouldnt worry too much about it.

Dell XPS m1210 and m1330

Remember my rule about new every two rule? Well my laptop was due. So I just got my new Dell XPS m1210 12.1 inch laptop *drool*. Its the laptop I've always coveted. XPS is the high end line of Dell desktops/ laptops and are hardly ever discounted or go on sale. Well...at least until Dell introduced and started selling its replacement - 13 inch Dell XPS m1330.


The decision for me was easy for me. I wanted a small 12 inch laptop that wont cost me an arm and a leg. There are only 2 Dell laptops that offer the 12 inch size - Inspiron 700m (which I have now)/710m and XPS m1210. The only thing about these small Dell laptops is that the batteries always stick out. Therefore, its not as clean as it could be. I dont like my fat battery protruding out on my small 12 inch laptop. Those batteries are so fat, that some of the Dell latitudes have the battery in front of the laptop, using it almost like a palm rest. UGLY. Maybe lightweight, thin, powerful laptop batteries dont exist, but I dont see the small Sony's laptops having that same problem. So Dell, let me give you some advice...start making your laptops more sexier by hiding the battery. Its that simple.


Speaking of sexy. Here is the new 13 inch Dell XPS m1330. No! No! Too sexy....! For a closer look check out the cnet video review.


One of the cool features of this laptop is the slot loading drive. I think its the first of its kind. Slot loading is the mechanism you see when you load a cd in your car. For really thin and lightweight (less than 3lbs) laptops, usually the laptop does not include a cd/dvd drive because it would add extra thickness and weight. But this slot loading cd/dvd drive solves that problem. Sick!

Computer Upgrade - Mission Accomplished

Phew! My new computer is up and running. And its speedy I must say. Well, I havent really tested out how fast it really is by performing benchmarks and having it do some major processing. But I want to get everything stable for now while I load in all my software and transfer all of my files.

My computer boots up extremely fast now. But one speed improvement I wasnt expecting at all is my internet. For some odd reason, my dsl connection feels like a T1. Im guessing its the hard drive that is boosting the rendering of web pages in my IE 7 browser. I thought that it was the internet connection alone which determined the speed of loading web pages, but I guess not. I can also hear my hard drive working fast when loading a web page.

I've learned a lot from custom building my new computer.

1. User Friendly - PC component makers are trying to make it easier for a user to install. Surprisingly, I only had to make 1 support phone call because I had trouble with the case. But other than that, the manufacturers dont want customers calling them 24/7, so they try to make it as simple as possible. How? 1) Installation manuals have lots of pictures. 2) Wires/plugs/components only fit in one way. Its almost impossible to plug in the wrong thing 3) Everything is clearly labeled.
   
   


2. Drivers - In order to get the onboard ethernet, usb, sound working, you need to install the motherboard drivers. Too bad the sound driver that was on the motherboard driver cd didnt work. So I had to download the latest driver from the website.
   
   


3. Startup Crap - I hate software that installs a bunch of useless things to run when your computer starts up. Whenever you install software, make sure you open up the registry or use msconfig to get rid of those nasty startup items. I like my computer booting fast and to keep it that way, I have to make sure that I get rid of these useless start up items.
   
   


4. Carbonite - So they easiest way for me to transfer all of my files would be to transfer them over my network. But that wouldnt work for me since Im using Carbonite to backup my data. If I were to transfer my files from my old computer to my new computer, I would have to rebackup those transfered files on my new computer, since Carbonite has no way of knowing that these are the existing files that it has on its server. So basically, you have to install Carbonite on the new computer and restore your files from Carbonite to the new computer. Its much slower, but that's the best way of doing it.
   
   


5. Software/Driver CDs - I have a binder full of software/driver cds. I've learned that most of them I can get rid of because software can get outdated really fast. Almost ALL software and drivers can be downloaded from the internet. And for those cds that you really want to keep, you can just copy the cd onto your hard drive. That way you can throw away the cd and install it directly from your hard drive.
   
   


6. Shred it and forget it - I had to use some free shredding software to make sure that all my files are permanently deleted and unrecoverable on my old computer. Who knows is it really worked. But since Im selling my old computer, I dont want to leave any trace of me behind.
   
   


7. New Every Two - This Verizon promotion allows customer to get a new phone every two years (actually its just a $100 credit towards a new phone). And I believe that this also applies to technology nowadays. Technology is moving so fast, that you have to upgrade your phone, computer, software, tv, etc almost every 2 years to keep up, if not sooner.
   
   
   
8. Overclock - I've been doing a lot of research on overclocking since a lot of the parts I got are optimized to overclock. But my machine seems plenty fast enough for what Im doing. So I havent decided whether or not I will overclock. But if I do, Ill definitely blog about it.
   
   
   

Computer Upgrade

I've been so busy researching and buying laptops/desktops for my friends/families that I forgot about my own upgrade needs. Last week, I decided that Im going to upgrade my desktop computer. My current Dell desktop works perfectly fine and it is only 2 years old. But so much has changed in the past 2 years in the computer industry that I feel that my computer is being left behind.

• Dual Core Technology - CPU's are so much faster now with this technology.
  


• Vista - Though I love XP and have no reason to migrate, but it is an inevitable upgrade.
  


• Demanding Software - With the new multimedia explosion of the internet (ie. online video), programs need more processing power to edit videos and photos.
  


• Serial ATA - This hard drive interface has been out for a while, but Im still using my old IDE hard drive, because I didnt want to reinstall all of my dozens of software applications.
  


• RAM - 1GB is now the minimum

Im going to be trying something a little different this time around though. Im going to custom build my entire PC instead of buying another full Dell system. In other words, Ill be buying every single component of a computer. This will provide me more flexibility down the road since I'll be able to swap in and out PC components as needed. Usually, it just takes 1 single component to slow down or even break your computer. Therefore, instead of buying a new computer, I can easily just swap out the messed up component. Building your own PC is definitely not for everybody. You really have to be a computer enthusiast and know what every computer component does. Its almost like souping up your car to get the maximum performance ie. spoiler, exhaust, etc.

Since I made my decision last week, there have been some amazing deals. RAM and CPU prices have plummeted. So I took full advantage and my computer is now complete (well...I still have to put it together). The only thing I really splurged (but still got a great deal) on is the Raptor X hard drive. It costs twice as much (at least) than a normal hard drive. But I felt that this was a necessary upgrade because the hard drive would be the only component that would slow or limit the performance, since my CPU, motherboard, and RAM are quite speedy.

In fact, hard drives are the only component that noticeably slows down your
everyday work with your computer. Whether you start or shutdown your system,
open large project files or applications or have the system load level data in
3D games, it is always the hard drive you are waiting for.

And now, I am proud to announce. My new baby...

• Intel Core 2 Duo E6600 2.4GHZ (will attempt to overclock)
• GIGABYTE GA-965P-DS3 LGA 775 Intel P965 Express ATX Intel Motherboard
• 150GB Western Digital Raptor Hard Drive SATA (10,000RPM)
• G.SKILL 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
• Antec Sonata II 450W Mid Tower Case
• Antec NeoHE 550W Power Supply
• BFG Tech GeForce 6600GT 128MB 128-bit GDDR3 PCI Express x16 Video Card
• Arctic Cooling Freezer 7 Pro CPU Fan
• 300GB SATA hard drive (existing)
• Plextor DVD burner (existing)

Sony DVD+/-RW+/-R DVD-RAM CD-RW Drive

Need a DVD burner? Dont think. Just get it now.
$24.99 + tax after mail in rebate. Free shipping.