Comcast High Speed Internet is FAST

Today, I upgraded my internet to Comcast High Speed Internet which gets up to 12mbps as opposed to my previous AT&T DSL which gets up to 3mbs. I definitely feel the speed difference and its going to be difficult going back to DSL. Entire web site pages load between 1-2 seconds.

Every year for the past 7 years, I've called AT&T DSL to give me a promotion and I was able to successfully to get an average price of $15-20 per month. But for the first time, I wasnt able to get a decent promotion this time around. So I ran across a comcast deal for new customers only and took advantage of it. Im getting it for $19.99/month for 12 months. By "new customers", I guess they are referring to new high speed internet customers because Im an existing cable customer and there were no questions asked. Just called the 1 800 comcast number and since I was an existing cable customer, it took 5 minutes.

One of the major differences between Comcast and AT&T is that they use different types of modems:

AT&T --> DSL modem --> Phone line

Comcast --> cable modem --> cable (coaxial) line

So the setup is much easier for DSL because phone lines are much more abundant around the house as opposed to cable lines. Also, AT&T gives you the DSL modem for free, while Comcast charges you a rental fee of $3 per month. That is why I bought my cable modem on ebay for $30.

I chose to get the Comcast self installation kit since they would charge me $25 for a person to come install it for me. The kit contained an install cd, ethernet cable, and coaxial cable. I mainly got the kit because of the 20ft coaxial cable that I needed because my current cable line was across the room. It usually comes with a cable modem as well, but I purchased that elsewhere. The installation went pretty smooth, but since I was using a router, I ran into a small issue in which I to call Comcast tech support. Surprisingly, they were very knowledgeable and not from India (no offense). In any case, all I had to do was power cycle (unplug router for 10 seconds) my router to recognize the new internet connection.

When I tried cancelling my AT&T DSL, the person warned me that if I cancelled, I would lose my DSL email account. And I said, "Oh know! Please dont take away my coveted sbcglobal.net email account". Just kidding. Its funny because I remember this same tactic that AOL used to try to keep their customers from leaving. But this tactic actually worked back in the day because as an AOL subscriber you get an AOL email account. And that was one of the only ways of getting an email account. Remember, that the Internet was just a baby and free web mail providers like gmail and yahoo did not exist yet. You could get an email account only from your ISP.

The bottom line

1. Comcast High Speed Internet is blazing fast but much more pricey.

2. Purchase a cable modem from ebay or craigslist instead of renting it from comcast.

3. Save $25 by installing it yourself. If you need help, just call comcast support.